At Trotter Escapes, we’re committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit this website, www.trotterescapes.com, how we use it, and how we keep it secure.
Trotter Escapes might collect personal information from visitors and customers under the following circumstances.
Tour Enquiries
If you contact Trotter Escapes with questions about our tours or other services, we will collect your name, email address, your country, telephone number and your message in order to respond to your request.
Enquiry Follow Up
We will use email to communicate with you with the address you provide. Your email address may be stored in our system so we can follow up on your enquiries.
Tour bookings
If you book a Trotter Escapes tour, we use forms to collect contact data you provide so that we can arrange your tour and provide support. We will only use this information when it’s important to contact you as we prepare for your tour. This information is stored in our database and can be accessed by Trotter Escapes office staff in order to assist you with booking or payment if necessary.
Cookies
Our site uses cookies to for the following purposes:
- Personalize your website experience by remembering user interface choices.
- Personalize your website experience by suggesting different tours based on which tour.
- Pages you have already viewed.
- Track your visit on our website.
- Track which web pages you visit and how long you spend on them so that we can analyze website traffic and continue to improve our website for visitors.
Information Sharing
Trotter Escapes will never sell or share your information with third parties.
We may pass your information to a third party service provider in order to provide services to you on our behalf. Your information is never used for the third party’s marketing purposes, and is protected by that third party’s own privacy policy and practices.
Please note that payment information used in paying a tour deposit or tour cost is collected by third party payment processors who specialize in secure online capture and processing of payment transactions.
Your rights to your information
You have the right to request access to your information for the purpose of correcting your information, changing how your information is used, or erasing your information at any time.
Changes to our Privacy Policy and Practices
We keep this policy under regular review. If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement. This policy was last updated in 2021.07.28
Concerns
If you have any concerns about material which appears on our Website or you wish to make use of content on our Website other than that set out above, please contact info@trotterescapes.com.
